Call Centre operating hours are temporarily changing due to COVID-19.
Please click here to call through to the number provided for further updates on open times. Online Claims are available 24/7.

Unlimited callouts, 24 hours, 7 days a week*

Avoid the stress of roadside dramas and get back on the road.

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    Flat or faulty batteries
    We can give your vehicle a jump-start; or, if necessary, arrange a replacement battery (cost of battery not included).
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    Vehicle towing
    Towing to the nearest repairer (up to 15km metro and 50km remote and rural).
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    Unlimited callouts
    Unlimited roadside assistance callouts any time within 12 months, subject to our fair use policy.
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    Flat tyres
    If you have a roadworthy spare tyre, we’ll replace it on the spot.
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    Emergency fuel
    We’ll provide you with up to $15 of fuel to help get you to the closest petrol station.
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    Lost or locked keys
    We’ll help you regain entry or cover for up to $125 to get your spare key delivered.

Limits, terms and conditions apply. See PDS for full details.


Quote Now


Get roadside assistance for just $79.95/year

That’s less than $1.60 a week – PLUS no joining fee!


Already a car insurance customer?
Add Roadside Assistance to your policy by calling us on 1300 858 747.


Catch has teamed up with Auto & General, trusted by more than 200,000 Australians for their Roadside Assistance.

Auto & General bring their expertise to ensure Catch Roadside Assistance is there when you need us most.

Need more information?


When can I start using Catch Roadside Assistance?

Catch Roadside Assistance is available 48 hours after you join, but if you require immediate assistance, don’t stress! Give us a call on 1800 036 608 Monday – Friday 8am-5pm AEST, Saturday 8am-2pm AEST, and we’ll sort you out (an additional service fee will apply).

Does it matter who’s driving the car?

No. We’ll provide Roadside Assistance for your nominated vehicle, regardless of who is at the wheel.

How quickly can I expect Roadside Assistance?

Our goal is to get you back on the road as soon as possible, but how quickly we can get to you will depend on a number of factors, including your location and road conditions.

In selected areas, we’ll be able to SMS you a link to a map with the real-time location of your Catch roadside contractor or tow truck operator and their estimated time of arrival. If the tracking service is not available in your area, you will receive a call instead.

Can I get Roadside Assistance if an incident occurs at home?

Whether you’ve blown a tyre or busted a battery in your driveway, Catch Roadside Assistance will cover you both at home and on the road.

How does your technical assistance hotline work?

We’ll ask you a few questions about your vehicle in order to get a better understanding of the breakdown. If we can’t identify the problem over the phone, we’ll send a roadside contractor to help you.

I’m not a member – can I still get assistance?

Yes, however, you will need to purchase Roadside Assistance and pay an additional service charge for any pre-existing issues.

How does your roadside-assistance GPS tracking work?

Once you’ve contacted us, we’ll log your request and SMS a link to your smartphone. This link will show the real-time location of your roadside contractor, as well as their estimated time of arrival. If the tracking service is not available in your area, you will receive a call instead.

How can my Insurer assist me if I am experiencing vulnerability?

Our insurance partner, Auto & General may be able to assist you.

  • If you are experiencing domestic or family violence and wish to seek assistance with respect to your policy from the Insurer, please click here for the Insurer’s Family Violence Policy.
  • If you wish to speak to a consultant about your situation, please call 1800 724 678. Please note our consultants may be able to make any changes required to your policy information and provide you with useful information which may assist you with your situation.
  • Your Insurer may also provide you access to several professional organisations who offer support beyond insurance. Please click here for more information.

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