Important information for Catch Insurance policyholders insured through Auto & General


Travel insurance sold by Catch Insurance was underwritten by Auto & General Insurance until 19 July 2021 and our partnership with the insurance provider has now ended.

Existing Catch Insurance policyholders who hold a Catch Travel Insurance policy issued by Auto & General will continue to be administered until further notice.


Updating your existing Policy

It’s important to keep your details up to date so that we can give you the right coverage. Without the most current information, we may reduce or refuse to pay a claim.

You can do this by calling 1800 281 227 Monday to Friday, 8am-5pm


Needing to make a claim

You can make a claim by calling our claims team 24/7 on


Policy Details

Your Product Disclosure Statement forms part of the insurer’s agreement with you. It’s important you understand exactly what you’ll be covered for, so you can make the best decision about your Travel insurance. You can access these important documents through the following links.



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